SHIPPING & RETURNS
SHIPPING
Moroccan Touch offers worldwide shipping by partnering with DHL EXPRESS in your country to complete deliveries.
Region | Carrier | Estimated delivery | Delivery coast |
Europe | DHL EXPRESS | 5-10 working days | 15€ |
Gulf States | DHL EXPRESS | 5-10 working days | 28€ |
USA | DHL | 5-10 working days | 25€ |
Rest of the world | DHL | 5-10 working days | 28€ |
TRACKING MY ORDER
When your order is shipped, we send you an email containing a tracking number to track your order with DHL. If you did not receive this email, please email moroccantouch.info@gmail.com
DUTIES & TAXES
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.
RETURN & EXCHANGE
We offer 14-days hassle-free return for your order.
The item/s must be in original condition, unworn and unaltered in any way.
Customers are responsible for shipment costs for returns and exchanges. To ship an item back to MOROCCAN TOUCH please:
- Contact us by email at moroccantouch.info@gmail.com and precise if you are exchanging or returning the item
- For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold.
- Pack your item(s) and invoice into a bag or box.
- Mail your return or exchange using your carrier of choice to: